Job Details

Salesforce/Pardot Administrator

Job Summary

We are seeking a detail-oriented and proactive Salesforce/Pardot Administrator to join our team. This role will be approximately 70% Pardot (Moving to Marketing Cloud Growth) and 30% Salesforce administration and will support the configuration, maintenance, and improvement of our Pardot (Marketing Cloud Account Engagement). The ideal candidate will have strong technical skills and a passion for optimizing marketing and education processes through automation and data integrity.

We are currently migrating to a new Salesforce org utilizing Education Cloud and within 1-2 years plan to move to Marketing Cloud Growth. This role would lead that migration in tandem with the Associate Director of Software Solutions.

Responsibilities
Key Responsibilities:

• Administer and maintain Salesforce and Pardot environments, ensuring data accuracy, platform stability, and user support.
• Create and manage automation including Engagement Studio programs, dynamic lists, segmentation rules, and completion actions in Pardot.
• Design and implement Salesforce workflows, validation rules, and custom objects/fields to support business needs.
• Develop reports and dashboards for sales and marketing performance tracking.
• Manage user accounts, permissions, and roles in Pardot.
• Troubleshoot and resolve platform issues, specifically issues with the connection between Salesforce and Pardot.
• Collaborate with departments and users to plan and execute email campaigns, lead nurturing flows, and lead scoring models.
• Understanding of basic design and typographic principles (formatting, and UI)
• Ensure compliance with data privacy laws (e.g., GDPR, CAN-SPAM) in all marketing automation efforts.
• Provide training and documentation for users across teams.
• Ability to diagram in Lucid chart and translate business requirements to documentation
• Strong understanding of merge-fields and understanding of how code/scripts can be leveraged to improve automations

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• 2+ years of hands-on experience with Salesforce and Pardot (Marketing Cloud Account Engagement and Marketing Cloud).
• Priority given to candidates with Salesforce Administrator and/or Pardot Specialist certification(s).
• Experience with scripting and basic HTML/CSS for email templates is a plus.
• Analytical mindset with a focus on data quality and insights.
• Excellent communication skills and the ability to work cross-functionally.

Special Instructions


Requisition Number: PRN41807B
Full Time or Part Time? Full Time
Work Schedule Summary:
Department: 02218 - Data and Software Solutions
Location: Campus
Pay Rate Range: $70,000 - $75,000
Close Date: 8/5/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/182033







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