St. Thomas Aquinas College invites applications for the position of Financial Aid Counselor. This position will report to the Director of Student Financial Services and will take directives from the Director & Associate Director of Student Financial Services. Functions will include assistance in the application for loans, grants or scholarships; administration of private, state or federal loan programs; awarding of scholarships, grants and fellowships; and maintenance of appropriate records.
Responsibilities include but not limited to the following:
Advise students on financial aid processes through various channels: in-person, phone, or written communication.
Manage technology and strategic driven projects and processing
Upload Direct Lending files and process data into Banner system
Review and process TAP waivers per Registrar's Office guidelines
Assist in managing various non-Title IV funding programs
Cross train with Director and Assistant Director on processing of PLUS loan applications, including management of denied loans and resolution of loan application issues, institutional reporting, and management of Tuition Exchange/CIC program
Assist in office operations
Aid students in completing financial aid forms, including FAFSA
Assist with federal government's verification process
Counsel students on federal student loan requirements
Coordinate federal-work study program administration
Support student events and resolve issues related to other college offices.
Oversee scholarship review process and update website postings.
Coordinate virtual counseling sessions and meetings with students and families.
Assist in presenting at financial aid workshops and literacy programs.
Manage phone inquiries and resolve student/family financial aid issues promptly.
Coordinate outreach text campaigns and respond to student inquiries effectively.
Qualifications:
Bachelor's Degree
1-3 years experience working in finance field or a financial aid office preferred;
Banner experience preferred
Computer literate. Capacity and desire to learn and master new programs.
Knowledge of federal and state guidelines/regulations concerning various forms of student financial aid (preferred)
Ability to effectively relate and communicate to students and their parents, and to employees at all levels of the institution (required)
Application:
Please send the following materials electronically to Ms. Stacy Toriello, St. Thomas Aquinas College at storiell@stac.edu: a cover letter addressing the applicant's credentials and experience as they relate to the position; resume or curriculum vitae; and names, email addresses and contact information for three professional references. Applications will be considered until the position is filled.
Please note: Internal candidates who meet the minimum qualifications will be guaranteed an interview.
Salary:
The hourly rate for this position is $25.00/hr. When extending job offers, St. Thomas Aquinas College carefully considers factors such as (but not limited to) the role's responsibilities, the candidate's experience and education, essential skills, internal peer equity, budget constraints, and market trends. The provided rate reflects the College's good faith and reasonable estimate at the time of posting.
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